What could be causing the "ERR_CONNECTION_RESET" error when trying to access a Webflow site on a PC using Chrome?

Published on
September 22, 2023

The "ERR_CONNECTION_RESET" error can occur when there is a problem with the network connection between the user's PC and the server hosting the Webflow site. Here are some possible causes and solutions for this error:

  1. Network connectivity issues:
  • Check if your PC is connected to the internet and ensure there are no disruptions in the network connection.
  • Restart your router and modem to refresh the network connection.
  • Try accessing other websites to determine if the issue is specific to the Webflow site or a general connectivity problem.
  1. Firewall or antivirus settings:
  • Temporarily disable your firewall or antivirus software to see if they are causing the connection reset error.
  • If the issue is resolved after disabling the firewall or antivirus, adjust the settings to allow access to the Webflow site.
  1. Proxy server settings:
  • Check if your PC is configured to use a proxy server. Sometimes, incorrect proxy settings can cause connection issues.
  • Disable any proxy server settings or ensure that the correct proxy settings are configured.
  1. Clear browser cache and cookies:
  • Outdated or corrupted cache and cookies can interfere with the connection to the Webflow site.
  • Clear the browser cache and cookies and try accessing the site again.
  1. DNS issues:
  • DNS (Domain Name System) translates domain names into IP addresses for establishing connections.
  • Flush your DNS cache on your PC to clear any outdated DNS records.
  • Change your DNS server to a different provider like Google DNS or Cloudflare DNS.
  1. Browser extensions or plugins:
  • Some browser extensions or plugins can interfere with the connection to a website.
  • Disable any extensions or plugins that might be causing conflicts and try accessing the Webflow site again.
  1. Temporary server issues:
  • Sometimes, the Webflow server hosting the site may experience temporary issues or maintenance.
  • Check if other users are also experiencing the same issue by visiting forums or checking Webflow's status page.
  1. Contact Webflow support:
  • If the above solutions don't resolve the issue, reach out to Webflow support for further assistance. They can investigate and provide more specific guidance to resolve the "ERR_CONNECTION_RESET" error.

Additional Questions:

  • How do I troubleshoot network connectivity issues on my PC?
  • How do I clear the browser cache and cookies in Chrome?
  • How do I flush the DNS cache on a Windows PC?