Has anyone encountered the issue of receiving a message saying "This Stripe Account is already attached to another Site" when trying to connect their Stripe account on Webflow?

Published on
September 22, 2023

If you have encountered the issue of receiving a message saying "This Stripe Account is already attached to another Site" when trying to connect your Stripe account on Webflow, here are a few potential solutions:

  1. Check if the Stripe account is already connected to another site: This error message indicates that the Stripe account you are trying to connect is already linked to another Webflow project. In this case, you would either need to disconnect it from the previous site or create a new Stripe account to use with your current Webflow project.

  2. Disconnect the Stripe account: If you have previously connected your Stripe account to another Webflow project, you will need to disconnect it before connecting it to your current project. To do this, you can go to your "Project Settings" in Webflow, navigate to the "E-commerce" tab, and click on the "Disconnect" button next to the Stripe option.

  3. Check for multiple Stripe accounts: It's possible that you have multiple Stripe accounts created with different email addresses. Ensure that you are using the correct Stripe account credentials when attempting to connect to Webflow.

  4. Verify access to the Stripe account: Double-check that you have the necessary access and permissions to the Stripe account you are attempting to connect. Make sure you are using the correct login credentials for the account.

  5. Contact Webflow support: If all else fails, you may need to reach out to Webflow support for further assistance. Their support team can help troubleshoot the issue and provide guidance on how to resolve it.

Remember to keep your Stripe account and Webflow project details secure and only connect them to authorized and legitimate sources.