What steps has the user taken to implement event tracking on a button click in Webflow, and what error message are they receiving?

Published on
September 22, 2023

To implement event tracking on a button click in Webflow, the user should follow these steps:

  1. Add a custom code embed: In the Webflow Designer, go to the page where the button is located. Drag and drop a custom code embed widget from the Add Elements panel onto the canvas. Position it where you want the button to be.

  2. Add the button: Drag and drop a button element from the Add Elements panel onto the canvas. Customize the button's appearance and text as desired.

  3. Create a class for the button: Click on the button to select it, then go to the Styles panel on the right-hand side. Click on the "New Class" button to create a class name for the button. This will be used to target the button in the custom code.

  4. Write the custom code: Double-click on the custom code embed widget to open the editor. In the <head> section of the code editor, add the Google Analytics tracking code if you haven't already done so. Inside the <script> tags, write the JavaScript code that will track the button click event.

    ```javascript

    ```

    Make sure to replace 'your-button-class-name' with the class name you created for the button, and 'Your Button Label' with an appropriate label for the button.

  5. Publish and test: Save your changes and publish the site. Open the published site and click on the button to trigger the event. To check if the event is being tracked correctly, you can use the Google Analytics Real-Time reports or the Events reports to see the recorded events.

If the user receives an error message during the implementation of event tracking on a button click in Webflow, the possible error messages could be:

  • Uncaught SyntaxError: Unexpected identifier: This error message typically occurs when there's a syntax error in the custom code. Double-check the JavaScript code to make sure there are no missing commas, brackets, or other syntax mistakes.

  • Uncaught ReferenceError: gtag is not defined: This error message suggests that the Google Analytics tracking code is missing or not properly added to the site. Make sure you have correctly added the tracking code in the <head> section of the custom code embed.

  • Uncaught TypeError: ... is not a function: This error message indicates that the JavaScript code includes a function or method that hasn't been defined or is misspelled. Check for any function or method calls that are causing the error and make sure they are correctly written.

  • Other HTTP or network errors: If the user is seeing an error related to loading external resources, such as the Google Analytics tracking code or a third-party library, it could be due to network issues or incorrect URLs. Verify that the necessary resources are accessible and correctly referenced in the custom code embed.

By following the steps mentioned above and properly addressing any error messages, users can successfully implement event tracking on a button click in Webflow.

Additional questions:

  1. How can I track other user interactions with event tracking in Webflow?
  2. Can I use event tracking with other analytics platforms besides Google Analytics in Webflow?
  3. What are the benefits of event tracking in Webflow for tracking user behavior?