Did you receive a coupon code from Webflow and pass the verification process, but are still receiving an error message when trying to proceed with the site plan?

Published on
September 22, 2023

If you have received a coupon code from Webflow and completed the verification process, but are still experiencing an error message when attempting to proceed with the site plan, there are a few potential solutions you can try:

  1. Double-check the coupon code: Ensure that you have entered the coupon code correctly. It is important to make sure that there are no typos or extra spaces when inputting the code. Coupon codes are typically case-sensitive, so be sure to enter it exactly as provided.

  2. Verify the coupon's terms and conditions: Check the terms and conditions of the coupon to ensure that it is applicable to the site plan you are trying to purchase. Some coupons may have restrictions on the type of plan, billing cycle, or other limitations that may prevent it from being used with the specific plan you have selected.

  3. Contact Webflow support: If you have followed the above steps and are still encountering an error, it is recommended to reach out to Webflow support for assistance. They will be able to investigate the issue further and provide guidance on resolving the error message.

  4. Clear browser cache and cookies: Clearing your browser cache and cookies can help resolve any potential caching issues that might be causing the error. To do this, go to your browser settings and locate the option to clear browsing data. Be sure to select the options to clear cache and cookies.

By following these steps, you should be able to troubleshoot and resolve the error message you are encountering when attempting to proceed with the Webflow site plan using your coupon code.

Additional Questions:

  1. How do I apply a coupon code in Webflow?
  2. Are there any restrictions on using coupon codes for Webflow pricing plans?
  3. What should I do if my coupon code is not working in Webflow?