Does Webflow support taking pre-orders and charging the user later?

Published on
September 22, 2023

Yes, Webflow supports taking pre-orders and charging the user later. With the help of Webflow's Ecommerce functionality, you can set up a pre-order system that allows customers to reserve products before they are available for immediate purchase.

To facilitate pre-orders and delayed charging, follow these steps in Webflow:

  1. Enable Ecommerce: Ensure that you have enabled the Ecommerce functionality within your Webflow project. You can do this by going to the Project Settings and enabling the Ecommerce option.

  2. Set up product variants: Create a product in your Webflow Ecommerce dashboard and define its variants (e.g., different sizes, colors, etc.). By defining variants, you can manage inventory, track sales, and provide customization options to customers.

  3. Set product availability: In the Ecommerce dashboard, you can specify the availability of a product. For pre-orders, set the availability to a future date when the product is expected to be ready for purchase.

  4. Customize order status: In the Ecommerce dashboard, you can customize order statuses to reflect the different stages of the pre-order process. For example, you can create a "Pre-Order Placed" status to indicate that the customer has successfully reserved the product.

  5. Collect customer information: During the pre-order process, you can collect the necessary customer information, such as shipping address and payment details. However, you do not charge the customer at this stage.

  6. Charge the customer later: When the product is ready for shipment, you can charge the customer for the pre-order. Use Webflow's Ecommerce backend to process the payment based on the customer's stored payment information.

By following these steps, you can set up a pre-order system in Webflow and charge the customer at a later date. This feature is particularly useful if you want to generate buzz and gather insights before launching a new product.

Additional Questions:

  1. How do I enable Ecommerce in Webflow?
  2. Can I customize the pre-order button in Webflow?
  3. Are there any limitations or considerations to keep in mind while setting up pre-orders in Webflow?