Are others experiencing unreliable results with the 'visibility & user access' conditional visibility settings in Webflow?

Published on
September 22, 2023

Are others experiencing unreliable results with the 'visibility & user access' conditional visibility settings in Webflow?

The 'visibility & user access' feature in Webflow allows you to control the visibility of elements on your website based on certain conditions. While the feature itself is reliable and widely used, there may be instances where users may experience unreliable results. Here are a few potential reasons why this might happen and some troubleshooting tips:

  1. Incorrect conditions or conflicting settings: Make sure you have set up the conditions correctly and there are no conflicting settings that may override the visibility. Double-check the conditions, such as the targeted device size, user role, or custom attribute, to ensure they are correctly specified.

  2. Cache issues: Sometimes, changes made to the conditional visibility settings may not be immediately reflected due to caching. To rule out caching issues, try the following:

    • Clear your browser cache: Press Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac), and select the appropriate options to clear your cache.
    • Clear Webflow cache: In Webflow Designer, go to Project Settings > Hosting > Scroll down to "Advanced Publishing Options," and click on the "Clear hosting cache" button.
  3. Nested elements: If you have conditional visibility settings applied to parent and child elements, it's essential to ensure that the parent element doesn't contradict the child's visibility settings. Make sure the conditions applied to each element do not conflict.

  4. Script conflicts: In some cases, JavaScript codes or custom scripts on your website may interfere with the conditional visibility settings. Check if you have any scripts that may affect the visibility of elements and temporarily disable them to see if it resolves the issue.

  5. Browser compatibility: Verify if the issue occurs consistently across different browsers. It's possible that certain browsers may interpret the conditional visibility settings differently. If you notice inconsistencies in different browsers, you may need to adjust your settings accordingly or consider using alternative approaches.

If you continue to experience unreliable results with the 'visibility & user access' conditional visibility settings in Webflow even after following these troubleshooting tips, it may be worth reaching out to Webflow support for further assistance. They can provide specific guidance based on your project setup and help troubleshoot any underlying issues.

Additional questions:

  1. How can I troubleshoot conditional visibility issues in Webflow?
  2. What are the common reasons for conditional visibility settings not working in Webflow?
  3. Are there any known bugs or limitations with the 'visibility & user access' feature in Webflow?