Is there anything missing in the folder redirect setup on Webflow that is causing a 500 error when using the new path with "utm_source=1%"?

Published on

September 22, 2023

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When encountering a 500 error while using the new path with "utm_source=1%" in Webflow, there might be a missing or incorrect setup in the folder redirect. Here are a few potential issues that could be causing the error:

Incorrect parameter handling: If the folder redirect setup does not account for special characters, such as the percent sign (%), it may result in a 500 error. Make sure the redirect is correctly configured to handle and parse URL parameters.
Improper URL encoding: URL parameters need to be properly encoded to ensure compatibility with different browsers and servers. Ensure that the "utm_source=1%" parameter is correctly URL-encoded as "utm_source=1%25" in both the folder redirect setup and the link generating the URL.
Missing redirect setup: Check whether the folder redirect has been correctly set up in Webflow. Verify that the redirect rule includes the correct source URL and the destination URL. Ensure that the redirect is active and not disabled.
Server configuration issues: The 500 error might result from an internal server issue rather than a problem with the folder redirect setup itself. Contact Webflow support to investigate if there are any server-side configurations that need to be adjusted.

To troubleshoot and resolve the 500 error when using the new path with "utm_source=1%" on Webflow, follow these steps:

Double-check the redirect setup in the Webflow dashboard to ensure its accuracy.
Ensure that the folder redirect handles and parses URL parameters correctly, especially special characters such as the percent sign (%).
Make sure that the "utm_source=1%" parameter is properly URL-encoded as "utm_source=1%25" in both the redirect setup and the URL generating the link.
If everything appears to be correctly configured, contact Webflow support to investigate any potential server configuration issues causing the 500 error.

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