Why isn't my website live on Webflow even though everything in my Webflow dashboard appears to be working?

Published on
September 22, 2023

If your website is not live on Webflow even though everything in your Webflow dashboard appears to be working, there could be a few possible reasons for this issue. Here are some troubleshooting steps to help you resolve the problem:

  1. Check your hosting subscription: Ensure that you have an active hosting subscription on Webflow. Without a hosting plan, your website will not be live. Go to your Webflow dashboard, click on the "Hosting" tab, and verify the subscription status under the "Hosting plan" section.

  2. Publish your changes: Even if everything looks good in your Webflow dashboard, you still need to publish your changes for them to be live. Click on the "Publish" button in the top-right corner of the Webflow designer to ensure your latest updates are published.

  3. Custom domain setup: If you are using a custom domain (e.g., www.yourdomain.com) with your Webflow website, you need to ensure that it is correctly set up. Double-check your DNS settings to make sure they are pointing to the Webflow servers. You can find the necessary DNS records and instructions within your Webflow dashboard under the "Hosting" tab.

  4. Clear your DNS cache: Sometimes, your computer or device may have cached an older version of your website, preventing the live version from appearing. Clear your DNS cache by following the instructions specific to your operating system, then try accessing your website again.

  5. Check for any errors: Inspect your website for any error messages or issues that may be preventing it from going live. Go to your Webflow dashboard, click on the "Hosting" tab, and look for any error notifications. If you see any errors, address them accordingly.

  6. Contact Webflow support: If you have tried all the above steps and your website is still not live, it would be best to reach out to Webflow support for further assistance. They have dedicated support channels, including live chat and a community forum, where you can ask for help and get expert advice.

By following these troubleshooting steps, you should be able to pinpoint and resolve the issue that is preventing your website from going live on Webflow.

Additional questions:

  1. How do I set up a custom domain on Webflow?
  2. What are DNS records and how do I update them for my Webflow website?
  3. Can I use Webflow to create an e-commerce website?