Why is my mouseover pricing section not working on one of my Webflow projects, but working on another?

Published on
September 22, 2023

If your mouseover pricing section is not working on one Webflow project but working on another, there are several possible reasons for this issue. Here are some troubleshooting steps to consider:

  1. Check for interaction settings: Ensure that you have correctly set up the interactions on both projects. Check if the interaction is properly triggered when mouseover event occurs. Look for any differences in the interaction settings between the two projects, such as different triggers, animation types, or timing settings.

  2. Verify element settings: Confirm if the affected elements in the non-working project have the correct class names and are properly linked to the corresponding interactions. Ensure that you have properly set up the interaction on the element that triggers the mouseover effect.

  3. Examine custom code or scripts: If you have added any custom code or scripts on the non-working project, review them to see if they are interfering with the mouseover interaction. Sometimes, conflicting code can prevent the interaction from functioning properly.

  4. Check element hierarchy and positioning: Make sure that the elements you want to trigger the mouseover effect are properly nested within their parent elements and have the correct z-index. Verify that the elements' positioning properties, such as relative or absolute positioning, are set correctly.

  5. Compare styles and settings: Compare the styles and settings of the mouseover elements between the working and non-working projects. Look for any differences in CSS properties, such as opacity, display, or visibility, that might be affecting the visibility or functionality of the mouseover effect.

  6. Test in different browsers: Try viewing both projects in different browsers to determine if the issue is specific to a particular browser. Webflow is generally compatible across major browsers, but occasional inconsistencies may occur.

If you have exhausted these troubleshooting steps and the issue persists, you may consider reaching out to the Webflow support team for further assistance. Provide them with detailed information about the issue, along with the project links, so they can investigate the problem and provide a solution.

Additional Questions:

  1. How do I troubleshoot interactions in Webflow?
  2. What are common causes of interaction issues in Webflow?
  3. How can I contact Webflow support for assistance with my project?