Why does the mobile version of our website still link to an old/dead calendly account even after multiple updates?

Published on
September 22, 2023

There could be a few reasons why the mobile version of your website still links to an old or dead Calendly account, even after multiple updates. Here are some possible explanations:

  1. Cached mobile version: It's possible that the mobile version of your website is being served from a cached version, which is why the old/dead Calendly account is still being displayed. Caching is a process that stores static website content on servers or user devices, which can sometimes cause outdated information to be displayed. To resolve this issue, you can try clearing the cache on your mobile device or use a different device/browser to access the mobile version of your website.

  2. Failure to update mobile version: It's possible that the updates made to your website were not applied to the mobile version. Webflow has a separate editor for mobile and desktop versions, which means changes need to be made and published separately for each version. Make sure you have made the necessary updates to the mobile version and published them.

  3. Incorrect linking: Double-check if you have correctly updated the link to the Calendly account in the mobile version of your website. It's possible that the link was not updated properly or was missed in one of the updates.

  4. Responsive design issues: If your website is using responsive design, where the layout adjusts according to the device's screen size, it's possible that there is an issue with the responsive behavior of the Calendly link. Ensure that the link is correctly set up to display on mobile devices. Check the responsive settings in Webflow to make sure the Calendly link is properly configured for mobile screens.

  5. Code conflicts: If you have custom code or scripts on your website that are related to the Calendly link, it's possible that there could be conflicts between the code and the updates you've made. Check if there are any JavaScript errors or conflicts in the mobile version of your website by inspecting the console. You may need to adjust or update your custom code to resolve the issue.

To summarize, the mobile version of your website may still link to an old or dead Calendly account due to cached versions, failure to update the mobile version, incorrect linking, responsive design issues, or code conflicts. Review these possibilities and make the necessary adjustments to ensure the correct Calendly account is linked on the mobile version of your website.

Additional questions:

  1. How do I clear cache on my mobile device to see the updated website version?
  2. What are the best practices for updating the mobile version of a website in Webflow?
  3. How can I test the responsiveness of my website in Webflow?