Why does the contact form on my self-hosted Webflow site show an error message when submitted, even though it works fine on the Webflow staging site?
There can be a few reasons why the contact form on your self-hosted Webflow site shows an error message when submitted, even though it works fine on the Webflow staging site:
Form settings and configuration: Double-check the form settings and configuration on your self-hosted site to ensure that they match your staging site. Compare things like form fields, names, and attributes. Any discrepancies between the two sites could cause the error message.
Form handling script: If you're using custom code or a third-party integration for form handling on your self-hosted Webflow site, make sure that it is correctly implemented. Errors in the code, missing or incorrect integration credentials, or issues with the server hosting the script can cause submission errors.
Form validation: Check if you have any form validation rules set up that differ between your staging site and self-hosted site. Validations like required fields, email formatting, or character limits could be causing the error message. Ensure that the validation rules match on both sites.
HTTPS/SSL certificate: If your self-hosted Webflow site is secured with an SSL certificate, ensure that it is properly installed and configured. SSL errors can prevent form submissions from being processed successfully, resulting in an error message.
Email configuration: Verify that the email settings on your self-hosted site are correctly configured. Check if the SMTP or email integration settings match those on the Webflow staging site. Issues with email configuration could prevent the form submissions from being sent, resulting in an error message.
To troubleshoot the error message on your self-hosted Webflow contact form, you may need to compare and inspect the settings, code, and configurations between your staging site and self-hosted site. By identifying any discrepancies or errors, you should be able to resolve the issue and ensure that the contact form works correctly.
Additional Questions:
- How can I fix form submission errors on my self-hosted Webflow site?
- What are common issues that cause form submission errors on Webflow?
- Why does my Webflow contact form not send emails when submitted on my self-hosted site?
