Why aren't the images showing in the lightbox I connected to my collection in Webflow?

Published on

September 22, 2023

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There could be several reasons why the images are not showing in the lightbox connected to your collection in Webflow. Here are some possible causes and solutions:

Missing Images: Double-check that the images you want to display in the lightbox are properly uploaded and associated with the correct collection item. Ensure that the image URLs are correctly referenced in the collection fields.
Collection Field Setup: Make sure that the collection field used to store the image URL is correctly set up. Verify that the field type is set to "Image" and that it is properly linked to the relevant image field in your collection.
Incorrect Lightbox Settings: Review the lightbox settings to ensure they are properly configured to display the images. Check that the lightbox is set to show the correct collection field and that the lightbox element is connected to the collection list correctly.
Conditional Visibility: If you have implemented conditional visibility on your collection items or lightbox element, ensure that the conditions are set up correctly. If the conditional visibility rules are preventing the lightbox or images from showing, adjust the conditions accordingly.
Custom Code Interference: If you have custom code implemented on your Webflow site, it may interfere with the lightbox functionality. Review the code to see if any conflicts exist and try removing or adjusting the code to resolve the issue.
Cached Content: Clear your browser cache or view the site in an incognito/private browsing window. Sometimes, outdated cached content can prevent images from displaying correctly.
Webflow Platform Issue: If you have exhausted all other troubleshooting steps and the images still do not appear in the lightbox, it could be due to a platform issue. In this case, reach out to Webflow support for assistance, as they can help investigate and resolve any underlying issues.

Remember to test your changes after implementing any fixes to ensure that the images are now showing correctly in the lightbox connected to your collection.

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