Why aren't my scroll to section buttons working after I publish my site in Webflow?

Published on

September 22, 2023

Note

CommunityFAQ is not affiliated with Webflow. Click here if you'd like to visit Webflow's help resources.

If your scroll to section buttons are not working after publishing your site in Webflow, there are a few possible reasons and solutions to consider:

Incorrect target IDs: Check that the target IDs specified in your scroll to section buttons match the actual IDs of the sections on your page. If the IDs do not match, the buttons will not scroll to the intended sections. Double-check the spelling, spacing, and case sensitivity of the IDs.
Conflicting custom code or JavaScript: If you have custom code or JavaScript on your site, it could be conflicting with the scroll to section functionality. Test your site without any custom code or JavaScript to see if the scroll to section buttons start working. If they do, you will need to troubleshoot and resolve the conflicts in your code.
Scroll interactions interfering: If you have scroll interactions applied to your sections, they might be interfering with the scroll to section buttons. Scroll interactions, such as animations or parallax effects, can interrupt the scroll behavior. Try temporarily disabling any scroll interactions to see if that resolves the issue.
Incorrect button settings: Ensure that the scroll to section buttons have the correct settings. Double-check that the "Target" field is properly filled out with the appropriate target ID. Also, verify that the "Animation" setting is set to "Scroll" and not "None" or any other option.
Check for empty or hidden sections: If the sections that you are trying to scroll to are empty or have a height of 0, the scroll to section buttons will not work. Make sure that the target sections have content and are not hidden using the display property or set to visibility: hidden.
Browser compatibility issues: It's worth checking if the scroll to section buttons work on different browsers. Sometimes there can be browser-specific issues that may affect the functionality. Test your site on popular browsers like Google Chrome, Mozilla Firefox, and Safari to ensure cross-browser compatibility.
Republish the site: If you have made any recent changes to your site, republishing it may help resolve the issue. This ensures that the latest changes are properly applied and that any potential caching issues are bypassed.

Remember to test your site after implementing each solution to see if the scroll to section buttons are now working as expected.

Have you successfully built an on hover dropdown menu using the instructions on the Webflow forum?

Why is my left menu not scrolling when the hamburger menu is triggered on my Webflow site?

How can I change the templates on Portofino to be RTL (Right to left) for Arabic websites?

How can I change the default condition of the "billing/shipping address the same" check box to be unchecked at checkout in Webflow?

Is there a way to dynamically insert the user's first name, last name, and CRM ID into the form without the user having to type anything themselves in Webflow?

Why is the font styling reverting to Arial on my new page in Webflow, while it remains unchanged on my homepage?

How can I reference the jQuery library in my web page's <head> tags in order to use this script in Webflow?

How can I fix the issue where clicking the anchor link on my Webflow site scrolls to the top of the page instead of the bottom of the navigation bar?

What could be causing the issue with the DIV block not growing in height when the browser window is made smaller in width on Webflow?

How can I use fontawesome 5 pro with webflow and upload a JS file that doesn't work within the "Assets" part of webflow?