Why are the Webp images missing and displaying as question marks on my Webflow page after using the "Compress function"?

Published on
September 22, 2023

If you are experiencing missing Webp images that are displaying as question marks on your Webflow page after using the "Compress function," there are a few potential reasons and solutions to consider:

  1. Unsupported browser: Webp images are a relatively new image format and not all browsers support it. Therefore, if you are using a browser that doesn't support Webp, you may see the question mark placeholder instead of the image. To check if this is the issue, try accessing your website on a different browser or device to see if the images display correctly.

  2. Incomplete conversion: The "Compress function" in Webflow automatically converts uploaded images to Webp format to optimize the website's performance. However, if the conversion process is interrupted or unsuccessful, it can result in missing images. To fix this, you can try re-uploading the affected images or use a third-party image compression tool to manually convert the images to Webp format before uploading them to Webflow.

  3. Image naming and path issues: It is essential to ensure proper naming and file paths for your images in Webflow. If there are any inconsistencies or errors in the image names or paths, the images may not load correctly, leading to the question mark placeholder. To resolve this, double-check the image names, make sure they are in lowercase, and avoid using special characters or spaces. Also, verify that the file paths are correct and properly linked in your Webflow project.

  4. Image hosting and CDN issues: Webflow uses a content delivery network (CDN) to serve images. If there are any issues with the CDN or the hosting of your images, it can result in missing images. To address this, you can try clearing your browser cache or re-publishing your Webflow project to ensure the images are correctly cached and served from the CDN.

  5. Compression settings: Sometimes, the compression settings applied during the "Compress function" in Webflow can lead to issues with the display of Webp images. If this is the case, you can try adjusting the compression settings or disabling the automatic conversion altogether. To do this, go to the "Project Settings" in Webflow, navigate to the "Hosting" tab, and toggle off the "Automatically convert images to next-gen formats" option.

By considering these potential causes and implementing the appropriate solutions, you should be able to resolve the issue of missing Webp images displaying as question marks on your Webflow page.

Additional Questions:

  1. Why are my Webp images not displaying on my Webflow website?
  2. What should I do if my Webflow site shows question marks instead of images after compressing?
  3. How can I troubleshoot missing Webp images on my Webflow page?