What steps does the client need to take on their end with Wix.com before their domain can be moved to Webflow hosting?

Published on
September 22, 2023

To move a domain from Wix.com to Webflow hosting, the client needs to go through a few steps on their end. Here are the steps they need to follow:

  1. Disconnect the domain in Wix.com: The client needs to disconnect their domain from their Wix.com website. They can do this by going to the Wix Editor, clicking on "Settings" in the left-hand menu, selecting "Domains", and then choosing the domain they want to disconnect. They should click on "Disconnect Domain" and follow the prompts to complete the process.

  2. Verify domain ownership: Once the domain is disconnected from Wix.com, the client needs to verify their ownership of the domain. They can do this by accessing the domain's DNS settings.

  • If the domain was purchased through Wix.com, the client needs to contact Wix support and ask them to update the DNS settings.
  • If the domain was purchased from a third-party registrar, the client needs to log in to their registrar account and update the DNS settings themselves.
  1. Set up Webflow hosting: After verifying domain ownership, the client needs to set up Webflow hosting for their domain. They can do this by logging in to their Webflow account, selecting the project they want to host the domain on, and clicking on "Hosting" in the left-hand menu. From there, they should click on "Add custom domain" and enter the domain name they want to host. Webflow will provide DNS records that need to be added to the domain's DNS settings.

  2. Update DNS settings: The client must update the DNS settings for the domain to point it to Webflow's hosting. They need to go to their domain registrar's website, access the DNS settings for the domain, and add the DNS records provided by Webflow. The DNS records typically include an "A-record" and a "CNAME-record". The A-record points to Webflow's IP address, and the CNAME-record points to the Webflow subdomain.

  3. Confirm domain connection: Once the DNS settings are updated, the client needs to confirm the domain connection in Webflow. They should go back to the Webflow hosting settings for their project and click on "Confirm Connection". Webflow will check the DNS settings and confirm if the domain is connected successfully.

  4. Wait for DNS propagation: After confirming the domain connection, the client needs to wait for DNS propagation to take place. It typically takes 24-48 hours for the DNS changes to propagate globally. During this time, the old website may still be visible for some visitors, while others may see the new website hosted on Webflow.

  5. Test the new website: Once DNS propagation is complete, the client should test their new website by typing the domain name into a web browser. The website should now be hosted on Webflow and functioning correctly.

Following these steps will allow the client to successfully move their domain from Wix.com to Webflow hosting.

Additional Questions:

  1. How do I disconnect a domain from my Wix.com website?
  2. How do I update DNS settings for a domain purchased from a third-party registrar?
  3. How long does DNS propagation take when moving a domain to Webflow hosting?