What could be causing the black bars on the sides of our video in Webflow?

Published on
September 22, 2023

There are a few possible causes for black bars appearing on the sides of a video in Webflow. Here are some potential reasons and solutions to help troubleshoot and fix the issue:

  1. Aspect ratio mismatch: If the video has a different aspect ratio than the container it's placed in, black bars may appear. To fix this, make sure the container's dimensions match the aspect ratio of the video. You can adjust the container's width and height in the Webflow Designer.

  2. Incorrect video encoding: The video file itself could be the problem. If the video was encoded with the wrong aspect ratio or resolution, black bars may appear. To fix this, you might need to re-encode the video file with the correct settings before uploading it to Webflow.

  3. CSS styling: If you've applied custom CSS styles to the video or its container, they may unintentionally be causing the black bars. Inspect the CSS styling applied to the video element and its parent container to ensure there are no conflicting or incorrect styles causing the issue.

  4. Responsive settings: Webflow's responsive settings can affect how a video is displayed on different devices and screen sizes. Check the responsive settings for your video element in the Webflow Designer to make sure they are configured correctly and are not causing the black bars.

  5. Browser compatibility: It's possible that the issue is specific to certain browsers or devices. Test the video on different browsers and devices to see if the black bars appear consistently or if it's browser-specific. If it's browser-specific, you may need to implement browser-specific CSS or JavaScript fixes to address the issue.

Remember to publish your changes and test the video on different devices and browsers to ensure the black bars have been successfully resolved.