What could be causing my contact button to open a blank tab with no content on Webflow?

Published on

September 22, 2023

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If your contact button in Webflow is opening a blank tab with no content when clicked, there are several potential causes and solutions to consider:

Missing link or incorrect URL:

Double-check that the contact button is linking to the correct URL or page. Ensure that the link is not pointing to an empty or non-existent page.

Target set to blank or _blank:

If the contact button has its target attribute set to "_blank", it will open a new tab or window. Verify the target attribute value and change it to "_self" if you want the link to open in the same tab.

JavaScript error:

Check if there are any JavaScript errors on the page that may interfere with the functionality of the contact button. Use the browser console to view any error messages and resolve them accordingly.

Conflicting CSS styles:

It's possible that there are conflicting CSS styles applied to the contact button or its parent elements. This can cause unexpected behavior, such as opening a blank tab. Inspect the element using browser developer tools and ensure there are no conflicting styles or overrides.

Plugin or script conflict:

If you have added any custom plugins or scripts to your Webflow project, they may be causing conflicts with the contact button's functionality. Try disabling any recently added plugins or scripts to see if the issue resolves.

Content or design issue:

Examine the content and design of the destination page that the contact button is linking to. It's possible that the page itself is empty or does not contain any visible content. Ensure that the page has the necessary content and elements to be displayed properly when the contact button is clicked.

Remember to preview your changes before publishing the website to ensure that the contact button is functioning as expected. If none of the above solutions resolve the issue, it may be helpful to seek support from the Webflow community or contact Webflow's support team for further assistance.

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