What could be causing the "This site can't be reached" error and "DNS_PROBE_FINISHED_NXDOMAIN" error when trying to authorize Webflow in the ngrok redirect server?

Published on
September 22, 2023

Causes of "This site can't be reached" error and "DNS_PROBE_FINISHED_NXDOMAIN" error when authorizing Webflow in ngrok redirect server

When attempting to authorize Webflow in the ngrok redirect server, you may encounter the "This site can't be reached" error or the "DNS_PROBE_FINISHED_NXDOMAIN" error. These errors can be caused by several factors:

  1. Incorrect ngrok configuration: Double-check that ngrok is correctly configured with the ngrok redirect URL. The redirect URL should match the one provided by Webflow during the authorization process.

  2. Firewall or network restrictions: These errors may occur if your network or firewall is blocking the ngrok redirect server. Ensure that your network administrator has not implemented any restrictions that are preventing access to the ngrok server.

  3. Domain name resolution issue: The "DNS_PROBE_FINISHED_NXDOMAIN" error suggests that there might be a problem with resolving the domain name. This could be caused by incorrect DNS settings or issues with the DNS server. You can try using a different DNS server or contact your network administrator to resolve any DNS-related issues.

  4. ngrok server downtime: It's possible that the ngrok server is temporarily experiencing issues or is down. In such cases, you can either wait for the server to come back online or reach out to ngrok support for further assistance.

  5. Browser cache or DNS cache: Clearing your browser and DNS cache can sometimes resolve these errors. Try clearing your cache and restarting your browser to see if that resolves the issue.

  6. Incorrect ngrok forwarding: Ensure that ngrok is correctly forwarding the requests to your Webflow site URL. Double-check the ngrok configuration settings to make sure they match the correct URL.

  7. Webflow server issues: In rare cases, the "This site can't be reached" error or the "DNS_PROBE_FINISHED_NXDOMAIN" error may be caused by temporary server issues on Webflow's end. You can check the Webflow status page or reach out to their support for more information.

Remember, it's important to carefully follow the instructions provided by Webflow when integrating ngrok and authorizing it for your site. If you continue to experience issues, it's recommended to reach out to Webflow support for further assistance.

Additional Questions

  1. What should I do if I encounter the "This site can't be reached" error when authorizing Webflow in the ngrok redirect server?
  2. How can I resolve the "DNS_PROBE_FINISHED_NXDOMAIN" error when trying to authorize Webflow with ngrok?
  3. Are there any other common errors I should be aware of when using ngrok to authorize Webflow?