What could be causing the CORS policy error when submitting a form on a website built with Webflow?

Published on
September 22, 2023

When encountering a CORS (Cross-Origin Resource Sharing) policy error when submitting a form on a website built with Webflow, there are several potential causes to consider. CORS is a security mechanism enforced by web browsers to prevent unauthorized requests from different origins, mainly to protect users' data and ensure proper server-side validation. To resolve this issue, it's important to understand the possible causes and implement the appropriate solutions:

  1. API or external URL inconsistency: If your form is sending data to an external URL or API, the CORS error may occur if the external server doesn't allow requests from the origin where your website is hosted. To fix this, ensure that the external server allows requests from your domain by configuring the CORS policy on the server-side.

  2. Incomplete CORS configuration: If you're using Webflow's built-in form submission feature that sends data to Webflow's server, the CORS error may indicate an incomplete CORS configuration on Webflow's end. In this case, you should reach out to Webflow's support team and provide them with the specific error message you received, allowing them to investigate and resolve the issue.

  3. Proxy or server misconfiguration: If you're utilizing a proxy server to handle requests or if you have a server in front of your website, the misconfiguration of proxy or server settings can cause the CORS error. You should review the proxy or server configuration to ensure CORS policies are properly set, allowing requests to be made from your website.

  4. Lack of HTTPS/SSL certificate: Browsers are more likely to enforce strict CORS policies when a website is accessed over an insecure connection (HTTP). Hence, make sure your website is served over HTTPS, which requires a valid SSL certificate. Implementing HTTPS will not only help resolve the CORS error but also provide a more secure browsing experience for your users.

  5. Accidental usage of internal IPs: If you're using an internal IP address when making AJAX requests, such as 192.168.x.x or 10.x.x.x, the CORS error may occur. Internal IP addresses are only accessible within a private network and are not allowed by the browser's CORS policy. To fix this, use the public IP or domain name of the server you're attempting to communicate with.

By addressing these potential causes, you should be able to resolve the CORS policy error when submitting a form on a website built with Webflow, ensuring smooth form submissions for your users.

Additional Questions:

  1. How can I configure CORS policies on an external server to allow requests from my Webflow website?
  2. What is the difference between a CORS error and a same-origin policy error?
  3. Can I use a plugin or custom code to bypass the CORS policy in Webflow?