What can I do to troubleshoot when the collection list in Webflow CMS is not showing all items for the "Learn to Exist" collection?

Published on
September 22, 2023

If you are experiencing issues where the collection list in Webflow CMS is not showing all items for a particular collection, there are several troubleshooting steps you can take to identify and resolve the problem:

  1. Verify the collection:
  • Double-check that the "Learn to Exist" collection is properly set up in the CMS. Ensure that all the necessary fields are present and filled out correctly.
  • Confirm that there are items in the collection by checking the CMS dashboard. If there are no items present, the collection list won't display anything.
  1. Check the collection list settings:
  • Open the collection list settings by selecting the collection list element on your page.
  • In the right-hand panel, make sure the correct collection ("Learn to Exist") is selected in the "Collection" dropdown menu.
  • Review the "Filter" and "Limit" settings to ensure they are not filtering out or limiting the display of any items.
  1. Inspect the collection items:
  • Go to the CMS dashboard and inspect the "Learn to Exist" collection items individually.
  • Look for any inconsistencies in the fields or missing required fields. Correct any errors or incomplete entries.
  1. Check the visibility settings:
  • Verify that the collection items are not set to "Draft" or "Unpublished" status. Only published items will show up in the collection list.
  • You can change the visibility status by editing the individual collection items in the CMS dashboard.
  1. Review any applied filters:
  • If you have applied custom filters or sorting options to the collection list, review them to ensure that they are not excluding any items from appearing.
  • Adjust the filters or sort criteria as necessary to include all the desired items.
  1. Clear cache and refresh:
  • Clear your browser cache to ensure you are seeing the most up-to-date version of your website.
  • Refresh the page containing the collection list element to see if the missing items reappear.
  1. Contact Webflow support:
  • If none of the above steps resolve the issue, it may be a technical problem specific to your Webflow project.
  • Reach out to Webflow Support for further assistance. They have a dedicated team that can help troubleshoot and resolve any underlying issues.

By following these troubleshooting steps, you should be able to identify and resolve the issue with the collection list in your Webflow CMS not showing all items for the "Learn to Exist" collection.

Additional Questions:

  1. How do I set up a collection in Webflow CMS?
  2. Why aren't my collection items showing up on my published Webflow site?
  3. How can I customize the design of a collection list in Webflow?