Has anyone else experienced an issue with Webflow Logic where the email does not send when submitting a form on a published page, despite it working in the Logic test? Any solutions or advice?
Has anyone else experienced an issue with Webflow Logic where the email does not send when submitting a form on a published page, despite it working in the Logic test? Any solutions or advice?
Yes, there have been instances where users have encountered issues with Webflow Logic where the email does not send when submitting a form on a published page, even though it works in the Logic test. This can be frustrating, but there are several solutions and advice to consider when troubleshooting this issue:
Check your form settings: Double-check your form settings to ensure that all the necessary fields are correctly configured, especially the email field that is supposed to receive the form submissions. Make sure the email field has the correct input type of "email" assigned to it.
Verify the email settings: Ensure that the email service you are using to send form submissions is properly set up and integrated with your Webflow project. This usually involves configuring an SMTP (Simple Mail Transfer Protocol) server or using a third-party email service provider like SendGrid or Mailgun.
- To check your email settings, go to the Project Settings in Webflow, then navigate to the Forms tab and locate the form that is causing the issue. Check if the email settings are correctly configured, including the SMTP settings if you're using an external SMTP server.
Check your spam folder: Sometimes, emails sent from the form submission may end up in your spam folder. It's worth checking your spam folder to see if the emails are being delivered, but are being misclassified by your email client.
Test with a different email address: To verify if the issue is specific to the email address, test the form submission with a different email address. This can help identify if the problem lies with the email account or with the form configuration.
Consider using a third-party form solution: If you're still experiencing issues with Webflow Logic, consider using a third-party form solution like Formspree or Zapier, which can integrate seamlessly with Webflow and handle form submissions more reliably. These services often have their own in-built email delivery systems, which can mitigate any issues related to Webflow's form submission logic.
Contact Webflow support: If all else fails, it's always a good idea to reach out to Webflow support for assistance. They can help troubleshoot the issue further and provide guidance specific to your project.
Remember to test your form submissions thoroughly both in Preview and on a published page to ensure that the issue has been resolved.
Additional Questions:
- How do I configure form settings in Webflow?
- What are some common email service providers to use with Webflow form submissions?
- Are there any known limitations or issues with Webflow Logic?
