Could someone please help me with a Webflow issue? I have created a second CMS collection, but all of the pages are leading to a "404 Page not found" error. Any tips or suggestions would be greatly appreciated.

Published on
September 22, 2023

Troubleshooting "404 Page not found" error in Webflow with a second CMS collection

If you've created a second CMS collection in Webflow and all the pages associated with that collection are leading to a "404 Page not found" error, there are a few potential causes and solutions to consider. Below are some tips and suggestions to help you troubleshoot and resolve this issue:

  1. Check your collection's slug: The slug is the part of the URL that identifies a specific page. Ensure that the slugs for each page within your second CMS collection are unique and do not conflict with any existing slugs or URLs on your website. Webflow automatically generates slugs based on the page name, but you can edit them within the Page Settings panel.

  2. Verify published status: Make sure that each page within your second CMS collection is published and not set to draft. To confirm this, go to your CMS collection, select each page, and check that the "Published" toggle is enabled within the Page Settings panel.

  3. Ensure proper collection binding: Double-check that your second CMS collection is correctly bound to its corresponding collection list on your website. To review this, edit the page template containing the collection list and confirm that you've selected the correct collection in the Collection List settings.

  4. Check template page structure: Review the structure of your template page that displays the individual items from your second CMS collection. Ensure that each collection field being used is present and properly connected to the design elements on your page. If you've made any changes to your CMS collection fields, verify that the corresponding elements on your pages are updated to reflect those changes.

  5. Refresh your website cache: Sometimes, you may experience caching issues that cause the "404 Page not found" error even when everything appears to be set up correctly. To eliminate potential cache-related problems, clear your browser cache and refresh the affected pages. Additionally, you can try opening the page using an incognito/private browsing window or accessing it from a different device to see if the issue persists.

  6. Test with a unique slug: As a troubleshooting step, try manually setting a unique temporary slug for an item within your second CMS collection and see if you still encounter the "404 Page not found" error. This can help determine if the issue lies specifically with the slug or if it's related to other factors.

  7. Reach out to Webflow support or community: If none of the above solutions resolve the issue, consider seeking help from the knowledgeable Webflow community or reaching out to Webflow support directly for further assistance. They can provide more specific guidance tailored to your website's setup and help troubleshoot any potential backend issues that might be causing the "404 Page not found" error.

By following these troubleshooting steps, you should be able to identify and resolve the "404 Page not found" error in Webflow for your second CMS collection.

Additional Questions:

  1. How do I troubleshoot a "404 Page not found" error in Webflow with a second CMS collection?
  2. What could be causing a "404 Page not found" error when using a second CMS collection in Webflow?
  3. How can I fix the issue of all pages from my second CMS collection leading to a "404 Page not found" error in Webflow?