What is a solution suggested by Niclas.S Technical Customer Support Specialist for an issue with CMS Gallery Slider in Webflow?

Published on

September 22, 2023

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Niclas.S, a Technical Customer Support Specialist at Webflow, suggests the following solution for an issue with the CMS Gallery Slider in Webflow:

Clear browser cache: Sometimes, the issue can be related to cached data. Clearing the cache can help resolve any temporary glitches.
Check for conflicting custom code: If you have added any custom code to the site, it could be causing conflicts with the CMS Gallery Slider. Temporarily remove the custom code and see if the issue resolves.
Check CMS collection settings: Ensure that the CMS collection used in the Gallery Slider is set up correctly. Check for any filters, sorting options, or limiting factors that might be affecting the display of the images.
Check image sizes and resolutions: Make sure the images used in the CMS collection are of appropriate sizes and resolutions. If images are too large or too small, it might be causing the issues with the slider.
Check slider settings: Double-check the settings of the CMS Gallery Slider component itself. Ensure that the appropriate collection and fields are selected, and the slider settings are configured correctly.
Rebuild the Gallery Slider: If all else fails, try rebuilding the CMS Gallery Slider from scratch. Delete the existing slider component and create a new one, making sure to follow all the necessary steps for setting it up correctly.

Remember, if you're still experiencing issues after trying these steps, it is recommended to reach out to the Webflow support team for further assistance. They can provide specific guidance tailored to your situation and help you resolve any lingering issues with the CMS Gallery Slider in Webflow.

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