What may be the reason that the Open Graph info is not working on my Webflow website?

Published on
September 22, 2023

There are several potential reasons why the Open Graph information is not working on your Webflow website. Open Graph is a protocol that allows you to customize how your content appears when it is shared on social media platforms like Facebook and Twitter. If the Open Graph info is not working, here are some possible causes and solutions:

  1. Missing Open Graph tags: Make sure that you have added the necessary Open Graph tags to your Webflow website. These tags are placed in the head section of your code and include information like the title, description, and image for your content. Without these tags, social media platforms may not be able to display the desired information when your content is shared. To add Open Graph tags in Webflow, go to your page settings and navigate to the SEO tab. Look for the Open Graph section and fill in the appropriate fields.

  2. Improper implementation: Double-check that you have properly implemented the Open Graph tags on your Webflow website. Ensure that the tags are placed in the correct location within your code and that they are correctly formatted. For example, the title should be enclosed in quotation marks, and the image URL should be a valid link. Test the implementation using the Facebook Sharing Debugger or similar tools to identify any errors or missing information.

  3. Cache issues: Sometimes, the Open Graph information may not immediately update when changes are made to your website. This can be due to caching, where social media platforms temporarily store the metadata of your webpage. To resolve this, you can use the Facebook Sharing Debugger to scrape the updated content and clear the cached information. This will ensure that the latest Open Graph data is retrieved and displayed correctly when the page is shared on social media.

  4. Sharing from mobile devices: If the Open Graph info is not working specifically when sharing from mobile devices, this may be caused by the social media platform using cached data from a previous share. In this case, you can try clearing your browser cache on the mobile device, or using a different device to share and test the Open Graph information.

  5. Compatibility with specific social media platforms: It's worth noting that some social media platforms may have different policies or limitations on how they handle Open Graph data. For example, Twitter uses its own metadata tags called Twitter Cards. Make sure you've implemented the appropriate tags for the platform you're targeting. Additionally, different platforms may have different image size requirements or character limits for titles and descriptions, so ensure that your Open Graph tags adhere to these specifications.

By troubleshooting these potential issues, you should be able to identify and resolve the problem with your Open Graph info not working on your Webflow website.

Additional questions:

  1. How do I add Open Graph tags in Webflow?
  2. How do I test if my Open Graph tags are working correctly?
  3. What are the differences between Open Graph tags and Twitter Cards?