What could be the reason for receiving an error 404 after redirecting a custom domain to a Webflow site even if the status on the custom domain in Webflow is checked and valid?
If you have redirected a custom domain to your Webflow site but are receiving an error 404 (page not found), there are a few possible reasons for this issue:
DNS propagation: It generally takes some time for DNS changes to propagate across the internet. Although you may have set up the redirect and verified the status in Webflow, it is possible that the DNS changes have not fully propagated yet. This can take anywhere from a few minutes to up to 48 hours. It's important to be patient and allow enough time for the changes to take effect.
Incorrect DNS configuration: Double-check that you have correctly configured the DNS settings for your custom domain. Ensure that you have added the proper CNAME or A records as specified by Webflow. If any mistakes have been made, it can lead to the 404 error. Make sure to verify the DNS settings with your domain registrar.
SSL certificate issues: If you have enabled SSL for your Webflow site, there might be issues with the SSL certificate when accessing the site through the custom domain. Ensure that your SSL certificate is correctly set up and configured for the custom domain. If there are any issues, consider reaching out to Webflow support for assistance.
Webflow site settings: Check the site settings within your Webflow project. Make sure that the custom domain is correctly entered and there are no typos or errors. Verify that the site is published and active. If you have multiple domains connected to your site, ensure that the correct domain is set as the default.
Webflow limitations: Sometimes, certain Webflow features or interactions may not be compatible with custom domains, which can result in a 404 error. Review any interactions or custom code on your site that may be causing the issue. You can try temporarily disabling any custom code or interactions to see if they are the root cause.
To troubleshoot this issue further, you can also reach out to Webflow support, who can provide specific guidance based on your site and domain configuration.
Additional Questions:
- How do I correctly configure DNS settings for my custom domain in Webflow?
- What should I do if my SSL certificate is not working on my Webflow site?
- Why am I still seeing a 404 error after making changes to my Webflow site?
