Are there any known reasons why I would be receiving a "ValidationError: Validation Failure" when trying to update a multi-reference field in Zapier using Webflow?

Published on
September 22, 2023

If you are receiving a "ValidationError: Validation Failure" when trying to update a multi-reference field in Zapier using Webflow, there are a few possible reasons for this error:

  1. Inconsistent data types: Make sure that the data you are sending from Zapier to Webflow matches the data type expected by the multi-reference field. For example, if the multi-reference field expects an array of IDs, make sure you are passing an array of valid IDs and not a different data type.

  2. Invalid or non-existent references: If you are updating the multi-reference field with new or existing references, ensure that these references are valid and exist in the collection. Double-check that the IDs you are passing actually correspond to valid items in the referenced collection.

  3. Field permissions: Check the permissions of the multi-reference field in Webflow to ensure that it is set up correctly. If the field is read-only or doesn't allow updates from external sources like Zapier, you may encounter this validation error.

  4. Zapier integration settings: Review your Zapier configuration for the Webflow integration. Ensure that you have the appropriate scope and permissions set to update multi-reference fields. Verify that you have selected the correct Webflow project and collection for the update action.

To troubleshoot and resolve this issue, follow these steps:

  1. Confirm the data type expected by the multi-reference field and ensure that you are passing the correct data type in Zapier.

  2. Check the validity of the references you are updating the multi-reference field with.

  3. Review the field permissions in Webflow to ensure they allow external updates.

  4. Double-check the Zapier integration settings for the Webflow integration.

By addressing these potential issues, you should be able to resolve the "ValidationError: Validation Failure" when updating a multi-reference field in Zapier using Webflow.

Additional Questions:

  1. How can I debug and view error messages in Zapier when updating a multi-reference field in Webflow?
  2. Are there any limitations on the number of reference items I can update in a single Zapier action for Webflow?
  3. What other Zapier errors can occur when integrating with Webflow and how can I resolve them?