Is it possible to hook up form submissions from Webflow to an external CRM that will store the data?

Published on

September 22, 2023

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Yes, it is possible to hook up form submissions from Webflow to an external CRM that will store the data. Webflow allows you to integrate with a variety of CRM platforms through its built-in form submission functionality and third-party integrations. Here are the steps to connect form submissions to an external CRM:

Identify the CRM platform: Choose the CRM platform you want to integrate with. Ensure that it offers an API or integration options that will allow you to connect with Webflow.
Set up the CRM integration: Most CRM platforms provide detailed documentation on how to integrate with external services. Follow the instructions provided by the CRM platform to set up the integration.
Connect the CRM to Webflow: In Webflow, open the Project Settings and navigate to the Forms section. Look for the "Integrations" tab or similar options, depending on your Webflow plan. Choose the CRM integration you want to use and follow the instructions provided by Webflow.
Map form fields: Specify how the form fields in Webflow should map to the corresponding fields in the CRM. This step ensures that the data entered by form submissions is correctly transferred to the CRM.
Test the integration: Publish your website and test the form submission. Verify that the data is successfully sent to the CRM and stored accordingly.
Set up data syncing: Depending on the CRM integration, you may have the option to set up real-time data syncing or periodic data transfers between Webflow and the CRM. Configure the syncing preferences according to your requirements.

By following these steps, you can seamlessly connect form submissions from Webflow to an external CRM, allowing you to centralize and manage the captured data in your CRM system.

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