Is it possible to add a phone number to the checkout on Webflow?

Published on
September 22, 2023

Yes, it is possible to add a phone number to the checkout on Webflow. Adding a phone number field to the checkout process can be helpful for customers who may need assistance or have questions regarding their order. Here's how you can add a phone number field to the checkout on Webflow:

  1. Open your Webflow project and navigate to the e-commerce section.
  2. Go to the "Settings" tab and click on "Checkout & payment."
  3. Under the "Checkout fields" section, you will see a list of available fields.
  4. Click on the "+ Add field" button to add a new field.
  5. Select "Phone" from the dropdown menu to add a phone number field.
  6. Customize the label and placeholder text for the phone number field as per your requirements.
  7. You can also make the phone number field required by enabling the "Required" toggle.
  8. Save the changes and publish your website for the phone number field to appear on the checkout page.

By adding a phone number field to the checkout process, you can provide a more convenient and accessible experience for your customers. It allows them to easily provide their contact information in case they have any questions or need assistance with their order.

In summary, to add a phone number field to the checkout on Webflow:

  1. Open your Webflow project and go to the e-commerce section.
  2. Navigate to "Settings > Checkout & payment."
  3. Click on "+ Add field" under the "Checkout fields" section.
  4. Select "Phone" from the dropdown menu.
  5. Customize the label and placeholder text.
  6. Enable the "Required" toggle if needed.
  7. Save the changes and publish your website.

By following these steps, you can enhance the checkout process by including a phone number field for your customers.