How can I white-list IP addresses for my Webflow project to resolve a 520 Origin error?

Published on
September 22, 2023

To white-list IP addresses for your Webflow project and resolve a 520 Origin error, follow these steps:

  1. Identify the IP address of the client experiencing the error: The 520 Origin error typically occurs when the connection between the server and client is interrupted. It is important to determine the IP address of the client experiencing the error so that you can white-list it.

  2. Log in to your Webflow account: Access your Webflow account by visiting the Webflow website and logging in using your credentials.

  3. Go to the Site Settings: In your dashboard, select the project that you need to white-list IP addresses for. Once on the project page, click on the "Site Settings" button.

  4. Click on the "Hosting" tab: Within Site Settings, navigate to the "Hosting" tab. This tab contains various settings related to your website's hosting.

  5. Scroll down to the "Security" section: Within the Hosting tab, scroll down until you find the "Security" section.

  6. Enable "IP Whitelisting": In the Security section, locate the "IP Whitelisting" option and toggle it on.

  7. Add the IP addresses to the white-list: Once IP Whitelisting is enabled, you can add the IP addresses that you want to white-list. These are the IP addresses of the clients experiencing the 520 Origin error. Add each IP address, one per line, in the provided field.

  8. Save the changes: After adding the necessary IP addresses, click on the "Save Changes" button to apply the white-listing settings.

By following these steps, you will be able to white-list the IP addresses associated with clients experiencing the 520 Origin error in your Webflow project. This action should resolve the issue and allow those specific IP addresses to access your website without encountering the error.

Additional Questions:

  1. How can I identify the IP address of a client experiencing a 520 Origin error in Webflow?
  2. How does IP whitelisting work in Webflow's hosting settings?
  3. Are there any alternative solutions to resolving a 520 Origin error in Webflow?