How can I resolve the issue of not being able to add a domain to my Webflow account because it is already connected to a Webflow site?

Published on
September 22, 2023

If you are facing the issue of not being able to add a domain to your Webflow account because it is already connected to a Webflow site, there are a few steps you can take to resolve this problem:

  1. Verify ownership of the domain: First, ensure that you actually own the domain you are trying to add to your Webflow account. You may need to access your domain registrar account to confirm ownership. It's also a good idea to double-check if the domain is already connected to another hosting provider.

  2. Disconnect the domain from the previous site: If the domain is already connected to a different Webflow site, you will need to disconnect it before you can add it to your current site. To do this, go to your Webflow Dashboard and select the previous site where the domain is connected. From the Settings tab, click on "Hosting" and then "Custom Domains." Find the domain you want to disconnect and click on the "X" icon next to it. Confirm the removal to release the domain from the previous site.

  3. Wait for DNS record propagation: After disconnecting the domain from the previous site, you might need to wait for the DNS records to propagate before adding the domain to your current site. This process can take up to 48 hours, although it is usually much quicker.

  4. Add the domain to your current site: Once the DNS records have propagated, you can add the domain to your current Webflow site. Go to your Webflow Dashboard, select your site, and navigate to the "Hosting" tab. In the Custom Domains section, click on "Add Custom Domain" and enter the domain you want to add. Follow the instructions provided by Webflow to complete the setup process.

  5. Configure DNS settings: To ensure your domain works correctly with your Webflow site, you may need to configure the DNS settings. Webflow will provide you with the necessary DNS records that you need to add to your domain registrar's DNS settings. This step ensures that when someone enters your domain in their browser, they are directed to your Webflow site.

By following these steps, you should be able to resolve the issue of not being able to add a domain to your Webflow account because it is already connected to a Webflow site. Remember to always double-check your ownership and DNS settings to ensure a smooth setup process.

Additional Questions:

  1. How can I transfer a domain from one Webflow site to another?
  2. What are the best practices for choosing a domain name for my Webflow site?
  3. Can I use a domain from a different registrar with my Webflow site?