How can I resolve the issue of the meta pixel not running after refreshing the page, even after accepting cookies?

Published on

September 22, 2023

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To resolve the issue of the meta pixel not running after refreshing the page, even after accepting cookies, you can try the following solutions:

Check your cookie settings: Ensure that your browser is set to accept cookies. Sometimes, browser settings can prevent websites from storing and accessing cookies, which can impact the functioning of certain scripts, such as meta pixels. Adjust your browser settings to allow cookies to be stored and accessed.
Verify if the meta pixel code is correct: Double-check the meta pixel code you have implemented on your website. Ensure that the code is placed correctly in the head or body section of your HTML.
Use a tag management system: Consider using a tag management system, such as Google Tag Manager. These systems allow you to simplify the implementation and management of various scripts and tags on your website. With a tag management system, you can easily add, update, and control the firing of meta pixels and other tracking scripts.
Test the pixel in an incognito or private browsing mode: Open your website in an incognito or private browsing mode to see if the meta pixel works properly. Sometimes, browser extensions or conflicting scripts may interfere with the functioning of pixels. By opening your website in an incognito or private browsing mode, you can isolate the issue and determine if there are any conflicts.
Ensure the pixel fires on page load: Check that the meta pixel is set to fire on page load. If it is set to fire on an event or specific action, verify that the trigger conditions are being met correctly.
Clear your cache: Clear your browser cache to ensure that any cached version of your website that may be causing the issue is removed. Sometimes, cached versions of websites can prevent scripts from running correctly.

If the issue still persists after trying these solutions, you may need to consult with a developer or contact Webflow support for further assistance. Remember to always test your meta pixels thoroughly to ensure they are working as intended.

Additional questions:

How do I set up a meta pixel in Webflow?
What are the common issues with meta pixels and how to troubleshoot them?
What is the difference between first-party and third-party cookies in relation to meta pixels?

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