How can I fix the issue with the finsweet cookie popup disappearing after the site loads outside of preview mode in Webflow?

Published on
September 22, 2023

To fix the issue with the Finsweet cookie popup disappearing after the site loads outside of preview mode in Webflow, you can follow these steps:

  1. Check the custom code: If you have added any custom code to your website, such as JavaScript or CSS, make sure there are no conflicts with the Finsweet cookie popup script. Check for any errors in the browser console that might be causing the popup to disappear.

  2. Verify the cookie settings: Double-check the cookie settings in the Finsweet cookie popup script. Ensure that the cookies are properly set to persist across page loads and not reset each time the page loads.

  3. Review site interactions and animations: If you have any interactions or animations on your site that might be triggering the Finsweet cookie popup to disappear, you should review and adjust them as necessary. Look for conflicting interactions that may be causing the popup to be hidden or removed from the DOM.

  4. Test in different browsers: Ensure that you test your website in different browsers such as Chrome, Firefox, Safari, and Edge to see if the issue persists. Sometimes browser-specific issues can cause elements to disappear, so it's important to investigate if this is a browser-specific problem.

  5. Contact Finsweet support: If you have tried the above steps and the issue still persists, it's recommended to reach out to Finsweet support for further assistance. They may be able to provide specific guidance or troubleshoot the issue directly.

By following these steps, you should be able to resolve the issue with the Finsweet cookie popup disappearing after the site loads outside of preview mode in Webflow.