How can I troubleshoot why my Lottie Animation is not working in Webflow?

Published on
September 22, 2023

To troubleshoot why your Lottie Animation is not working in Webflow, you can follow these steps:

  1. Check the Lottie file: Make sure that you have uploaded the correct Lottie JSON file into your Webflow project. Double-check the file location, filename, and file extension.

  2. Confirm Lottie compatibility: Not all Lottie animations are compatible with Webflow. Ensure that the Lottie file you are using is compatible with the version of Lottie that Webflow supports. Webflow recommends using the LottieFiles library.

  3. Browser compatibility: Verify that the browser you are using supports Lottie animations. Some older or less popular browsers might not fully support Lottie animations. Test your animation in different browsers to see if the issue persists.

  4. Check for any conflicting interactions: If you have any interactions or animations applied to the same element as the Lottie animation, there might be a conflict causing it not to display correctly. Temporarily remove any other interactions or animations to see if the Lottie animation works properly in isolation.

  5. Size and positioning: Pay attention to the size and positioning of your Lottie animation and its parent element. Make sure that the animation is not being hidden or pushed off-screen due to incorrect sizing or positioning settings. Check the z-index of both elements as well.

  6. Console errors: Open the developer console in your browser to check for any error messages related to the Lottie animation. These error messages can provide insights into why the animation is not working properly.

  7. Webflow preview mode: If you're experiencing issues with the Lottie animation while previewing your project within the Webflow Designer, try publishing your site and testing it in the live environment. Sometimes, animations might not work correctly in the designer but function correctly on the published website.

  8. Clear cache and cookies: Clearing your browser's cache and cookies can help resolve issues related to outdated or conflicting files. Clear the cache and cookies and then reload your site to see if the Lottie animation starts working.

If you've followed these troubleshooting steps and your Lottie animation is still not working in Webflow, consider reaching out to Webflow support for further assistance. Remember to provide as much detail as possible about the issue you're facing to help them diagnose the problem more effectively.

Additional Questions:

  • How do I add a Lottie animation in Webflow?
  • What are the recommended dimensions for Lottie animations in Webflow?
  • Can I use interactive Lottie animations in Webflow?