How can I resolve the issue of getting a Stripe error for Indian credit cards when trying to upgrade my Webflow workspace plan?

Published on
September 22, 2023

To resolve the issue of getting a Stripe error for Indian credit cards when trying to upgrade your Webflow workspace plan, you can follow these steps:

  1. Check for card restrictions: As an initial step, make sure that the Indian credit card you are using is not restricted from making international transactions. Some banks may have restrictions on international transactions by default, so it is important to verify this with your bank.

  2. Contact your bank: If there are no restrictions on your card, reach out to your bank to inquire if they are blocking the specific transaction. It is possible that the bank's fraud prevention system may be identifying the transaction as suspicious and blocking it for your protection. The bank should be able to provide you with more information and help resolve the issue.

  3. Use an alternative payment method: If the issue persists, consider using an alternative payment method. Webflow accepts various payment methods, including PayPal. You can link your bank account or credit card to PayPal and then use it as a payment method to upgrade your plan in Webflow.

  4. Reach out to Webflow support: If none of the above steps resolve the issue, it is recommended to contact Webflow support for further assistance. They will be able to investigate the issue on their end and provide you with appropriate guidance to resolve the Stripe error.

Please note that while these steps should help resolve the issue, it is always best to verify the specific details and recommendations with your bank and Webflow support for accurate and up-to-date information.