How can I remove the typo of "www.www." that is preventing my site from opening on Webflow?

Published on

September 22, 2023

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To remove the typo of "www.www." that is preventing your site from opening on Webflow, you will need to make changes to your DNS settings. DNS (Domain Name System) is responsible for translating domain names into IP addresses, allowing your web browser to connect to the correct server.

Here are the steps to fix the issue:

Log in to your domain registrar account: Go to the website where you registered your domain (e.g., GoDaddy, Namecheap) and log in to your account.
Find your DNS settings: Look for an option called "DNS Management," "DNS Configuration," or "Manage DNS." The location may vary depending on your registrar.
Locate the DNS record for your website: Look for a record with a hostname (or name) of "www" that points to an IP address. This record is often referred to as a CNAME (canonical name) record.
Edit the CNAME record: Change the value of the CNAME record from "www.www.yourdomain.com" to "www.yourdomain.com". This will remove the duplicate "www" and ensure that your site opens correctly.
Save and update the changes: After making the necessary changes, save the DNS record. It typically takes some time for the changes to propagate across the internet, so be patient.
Verify the changes: To ensure the changes are correctly implemented, you can use online DNS lookup tools like mxtoolbox.com to check the CNAME record for your domain. Enter your domain name, and it should only show one "www" in the record.

Once the DNS changes have propagated, you should be able to open your site on Webflow without the "www.www." typo. Remember, it may take some time for the changes to take effect, so don't be concerned if you don't see an immediate change. If you continue to experience issues, contact Webflow support or your domain registrar for assistance.

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