How can I fix the issue of smooth scrolling not working properly on my website built with Webflow when clicking on a menu item?

Published on
September 22, 2023

To fix the issue of smooth scrolling not working properly on your website built with Webflow when clicking on a menu item, you can follow these steps:

1. Check the Smooth Scroll settings in your project

  • Open your Webflow project in the Designer.
  • Go to the Project Settings by clicking on the gear icon in the top-right corner.
  • In the Settings panel on the left, click on the "Smooth Scroll" tab.
  • Make sure the "Enable Smooth Scroll" option is turned on.
  • Adjust the scroll duration to your preference. The default value is 400ms, but you can increase or decrease it as desired.

2. Check the Scroll Trigger settings of each menu item

  • Open the navigation element that contains your menu items.
  • Select the menu items one by one and go to the "Settings" panel on the right.
  • Under the "Scroll to Section" section, make sure the "Use Smooth Scroll" option is enabled.
  • If the smooth scrolling issue persists, try disabling and re-enabling this option to refresh the settings.

3. Check the target links and element IDs

  • Make sure the links in your menu items are correctly targeting the corresponding section IDs on your page.
  • To set up the link, click on the menu item in the Navigator panel.
  • In the "Settings" panel, under the "Scroll to Section" section, enter the ID of the section you want to scroll to.
  • Double-check that the element you want to scroll to has the same ID. You can set the ID by selecting the element, going to the "Settings" panel, and entering it in the "Element Settings" section.

4. Ensure there are no conflicting interactions

  • If you have any interactions applied to the menu items or sections, make sure there are no conflicting settings.
  • Check if any interactions are affecting the scrolling behavior or overriding the smooth scroll settings.
  • Disable or adjust conflicting interactions to see if it resolves the issue.

5. Publish your website and test

  • Once you have made the necessary changes, publish your website to see if the smooth scrolling issue has been resolved.
  • Open your website in a browser and test the smooth scrolling by clicking on the menu items.
  • If the issue persists, try opening the website in different browsers to identify if it is browser-specific.

By following these steps, you should be able to fix the issue of smooth scrolling not working properly on your Webflow website when clicking on a menu item.

Additional questions:

  1. How do I enable smooth scrolling in Webflow?
  2. What are the common causes of smooth scrolling issues in Webflow?
  3. How can I customize the scroll duration for smooth scrolling in Webflow?