How can I fix the issue with form submission not working on my Webflow site even after deleting and inserting a new form?

Published on
September 22, 2023

If you are facing issues with form submission not working on your Webflow site, even after deleting and inserting a new form, there are a few steps you can take to troubleshoot and fix the problem:

  1. Check the form settings:
  • Make sure that the form method is set to "POST."
  • Verify that the form action is correctly set to the appropriate URL or email address where the form data should be submitted.
  • Ensure that the form has a unique ID assigned to it.
  1. Check the form fields:
  • Confirm that each form field has a unique name attribute assigned to it.
  • Make sure that the required attribute is set correctly for any mandatory fields.
  • Verify that the types of input fields match the expected data (e.g., email, text, number).
  1. Validate the form:
  • Use the Webflow form validation settings to ensure that the form data is validated before submission.
  • Check that the required fields are being validated properly and that any errors are displayed correctly.
  1. Test form submission:
  • Test submitting the form from both the published site and the Webflow Designer.
  • Check if there are any error messages displayed when you submit the form.
  • Make sure that you are receiving the form submissions (if using email) or that the data is being sent to the appropriate URL.
  1. Check for conflicting scripts:
  • If you have any custom scripts on your site, disable them temporarily to see if they are causing the form submission issue.
  • Make sure that there are no JavaScript errors in the browser console when submitting the form.
  1. Clear cache and cookies:
  • Sometimes, caching issues can interfere with form submission. Clear your browser cache and cookies, and then try submitting the form again.
  1. Contact Webflow support:
  • If none of the above steps work, it might be helpful to reach out to Webflow support for further assistance. They can help you troubleshoot the specific issue you're experiencing.

Remember to save your changes after modifying any form settings or fields. By following these steps, you should be able to diagnose and fix the issue with form submission on your Webflow site.

Additional Questions:

  1. How do I set up form validation in Webflow?
  2. Can I use custom code to enhance form functionality in Webflow?
  3. What are some common issues with Webflow form submissions?