Can someone help me troubleshoot an issue with my custom menu dropdown in Webflow where the links won't open on mobile unless I do a long press?

Published on
September 22, 2023

To troubleshoot the issue with your custom menu dropdown in Webflow where the links won't open on mobile unless you do a long press, you can follow these steps:

  1. Review the Interaction settings:
  • Check if you have any interactions applied to the menu or the links within the dropdown. Double-check the settings to ensure they are not conflicting or preventing the links from opening on mobile devices.
  1. Verify the Z-Index:
  • Make sure that the dropdown menu has a higher z-index value than any other elements that might be overlapping it. Elements with lower z-index values may appear on top of the dropdown, preventing the links from being clickable on mobile.
  1. Check for overlapping elements:
  • Examine your layout to see if there are any other elements, such as overlays, modals, or panels, that might be overlapping the dropdown menu. Disable or adjust these elements to ensure they don't interfere with the dropdown links.
  1. Test the menu on different devices and browsers:
  • Check if the issue is consistent across multiple mobile devices and browsers. Sometimes, specific devices or browser versions can have quirks that affect the functionality of certain interactions. If the issue is limited to a particular device or browser, you might need to adjust your design or interaction approach to accommodate those specific circumstances.
  1. Use touch events instead of hover:
  • If you have interactions that rely on hover triggers to show the dropdown, consider modifying them to use touch events like tap or swipe. Mobile devices do not have hover capabilities, so using touch events ensures the dropdown works consistently across all devices.
  1. Test without custom code or third-party integrations:
  • Disable any custom code or third-party integrations that might be affecting the behavior of the dropdown. Sometimes, conflicts can arise between different scripts or integrations, causing unexpected behavior.
  1. Reach out to Webflow support or community forums:
  • If you have exhausted all troubleshooting options and still cannot resolve the issue, consider reaching out to Webflow support or posting on their community forums. Their team and community members can provide further assistance and insights into the specific problem you're facing.

By following these troubleshooting steps, you should be able to identify and resolve the issue with your custom menu dropdown in Webflow, ensuring that the links open on mobile devices without the need for a long press.

Additional Questions:

  1. How can I fix my custom menu dropdown in Webflow when the links won't open on mobile?
  2. Why are the links in my Webflow custom menu dropdown unresponsive on mobile devices?
  3. What could be causing my Webflow menu dropdown links to require a long press on mobile?