How can I fix the issue where the embedded HTML is working on web but not on mobile for my Request Service or Quote page in Webflow?

Published on
September 22, 2023

If you are experiencing issues where the embedded HTML is working on the web but not on mobile for your Request Service or Quote page in Webflow, there could be a few potential causes for this problem. Here are a few steps you can take to diagnose and fix the issue:

  1. Check if the HTML is mobile-friendly: Ensure that the embedded HTML code you are using is compatible with mobile devices. Some code snippets or scripts may not be optimized for mobile, which can lead to compatibility issues. Check the documentation or the source of the HTML code to ensure it is mobile-friendly.

  2. Inspect the device-specific CSS: If the issue is related to the CSS styling on mobile devices, inspect the code specific to mobile devices and make sure it is not conflicting with the embedded HTML. CSS rules targeting specific device breakpoints may be affecting the appearance or functionality of the embedded code on mobile.

  3. Test on multiple mobile devices and browsers: It's important to verify if the issue is specific to a particular mobile device or browser. Test the Request Service or Quote page on multiple devices and browsers to determine if the issue is consistent across different platforms. This will help identify whether the issue is related to a specific device/browser combination.

  4. Review the compatibility of the embedded code: Check if the embedded code you are using is compatible with the browser and device you are testing on. Some code may not function properly on certain browsers or devices. Consult the documentation or reach out to the provider of the embedded code to ensure its compatibility.

  5. Optimize the code for mobile: If the embedded HTML is not mobile-friendly, you may need to optimize it to ensure it functions correctly on mobile devices. This may involve modifying the code or seeking alternative solutions that are better suited for mobile devices.

  6. Consider using Webflow's built-in components: Instead of embedding external HTML code, you can explore using Webflow's built-in components to achieve the functionality you desire. Webflow offers various components and elements that are already optimized for mobile devices, reducing the risk of compatibility issues.

If you have tried the above steps and the issue persists, it may be helpful to seek further assistance from the Webflow community or support team. Providing specific details about the embedded HTML code and the devices/browsers experiencing the issue will help others better understand the problem and offer more targeted solutions.

Additional questions related to this topic:

  1. How do I make sure my embedded HTML is mobile-friendly in Webflow?
  2. Why is my embedded HTML code not working properly on mobile devices in Webflow?
  3. Are there any specific considerations for embedding HTML on mobile pages in Webflow?