Do you have any ideas on how to fix the bug in the password page of my Webflow site where the form is being treated as a normal contact form?

Published on
September 22, 2023

If you are experiencing a bug in the password page of your Webflow site where the form is being treated as a normal contact form, there are some steps you can take to troubleshoot and resolve the issue:

  1. Check the form settings:
  • Go to your Webflow Designer and select the password page.
  • Click on the form element to access its settings.
  • Ensure that the form settings are configured correctly. Verify that the form is set to "Password Form" mode and not "Contact Form" mode.
  1. Verify the form field names:
  • Make sure that all the form fields on the password page have unique names and are not conflicting with any other form fields on your site.
  1. Check custom code or scripts:
  • If you have added any custom code or scripts to your password page, review them to ensure that they aren't interfering with the form functionality. Remove any conflicting code or try disabling the code temporarily to see if it resolves the issue.
  1. Review form styling:
  • Check if the form styling is causing any conflicts or issues. Make sure that the form element and its components are styled appropriately and that there are no conflicting styles or overrides disrupting its behavior.
  1. Test in different browsers and devices:
  • To isolate the issue further, test the form on different browsers and devices, including both desktop and mobile. This will help determine if the issue is specific to a particular browser or device.
  1. Reach out to Webflow support:
  • If you have exhausted all the troubleshooting steps and the issue persists, it may be beneficial to contact Webflow support. They can provide further assistance and help identify any platform-specific bugs or issues.

By following these steps, you should be able to resolve the bug in the password page of your Webflow site where the form is being treated as a normal contact form.