Is there a way to delete the cache on Webflow to resolve issues with the popup displaying even after it has been deleted?

Published on

September 22, 2023

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Yes, there is a way to delete the cache on Webflow to resolve issues with the popup displaying even after it has been deleted. Here's how you can do it:

Clear your browser cache: Sometimes, the issue might be related to your browser cache. Clearing your browser cache will remove any saved versions of the website and force your browser to load the latest version. The process for clearing cache varies depending on the browser you're using. Here are some common browser cache clearing methods:

Chrome: Press Ctrl+Shift+Delete on Windows or Cmd+Shift+Delete on Mac to open the Clear Browsing Data screen. Select "Cached images and files" and any other data you want to clear, then click "Clear data".
Firefox: Press Ctrl+Shift+Delete on Windows or Cmd+Shift+Delete on Mac to open the Clear All History screen. Select "Cache" and any other data you want to clear, then click "Clear Now".
Safari: Go to Safari > Preferences > Privacy, then click "Manage Website Data". Find your website in the list, select it, and click "Remove" or "Remove All" to clear the cache.

Refresh the page: After clearing your browser cache, refresh the page where the popup is displaying. This will ensure that your browser loads the latest version of the website without any cached content.
Clear Webflow Designer cache: In some cases, the issue might be related to the cache stored within the Webflow Designer itself. To clear this cache, follow these steps:

In the Webflow Designer, click on the "Settings" icon (gear icon) in the top-right corner.
In the settings menu, click on "General" and then click on the "Troubleshooting" tab.
Scroll down to the "Cache" section and click on the "Clear Cache" button.
Confirm the action when prompted.
Clearing the Webflow Designer cache will remove any cached assets or data related to your website, which can help resolve issues like a popup still displaying after being deleted.

By following these steps, you should be able to resolve the issue with the popup persistently displaying on your Webflow website.

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