Can customers update their products on Webflow or do they have to go through us?

Published on
September 22, 2023

Customers can update their products on Webflow without having to go through you. Webflow provides a user-friendly content management system (CMS) that allows customers to easily make changes to their products, such as updating prices, descriptions, and images. This gives customers the flexibility and control to manage their own product content without relying on you for every update.

Here is how customers can update their products on Webflow:

  1. Enable the Webflow CMS: To allow customers to update products, you need to enable the Webflow CMS for their site. This can be done in the Project Settings by selecting the "Enable CMS for this site" option.

  2. Create a Product Collection: In the CMS, you can create a Product Collection where all the product data will be stored. This collection will serve as a database of all the products that customers can update.

  3. Define Product Fields: Within the Product Collection, you can define various fields to store the product information, such as name, description, price, image, etc. You have control over the fields and can customize them based on your specific product requirements.

  4. Add Dynamic Content: By using Webflow's Dynamic Content feature, you can connect the fields in the Product Collection with the relevant sections on the website where the product information is displayed. This allows the website to dynamically pull in the latest product data from the CMS.

  5. Provide Customer Access: Once the CMS is set up, you can grant customer access to the CMS Editor, where they can log in and update their products. You can invite customers as CMS Editors and specify the collection(s) they can manage.

  6. Updating Products: Customers can log in to the CMS Editor and make changes to their products directly. They can add new products, edit existing ones, update prices, descriptions, and images, and even categorize their products using tags or categories.

By allowing customers to update their products on Webflow, you empower them to stay in control of their own content, reducing the need for constant back-and-forth communication with you for small updates and ensuring the website reflects the most up-to-date product information.

Additional Questions:

  1. How can I enable the Webflow CMS for my site?
  2. What are the benefits of allowing customers to update their products on Webflow?
  3. Can customers customize the design of their product pages on Webflow?