Are there any solutions or specific areas we should check in order to fix the issue of interactions not working in Safari for our soft launch in Webflow?

Published on
September 22, 2023

If you are encountering issues with interactions not working in Safari during your soft launch in Webflow, there are a few solutions and areas you can check to fix the problem:

  1. Check your Browser Support settings: Webflow's Interactions feature may not be supported in all versions of Safari. By default, Webflow sets the browser support to the latest version of all major browsers. However, you can check and adjust the browser support settings specifically for Safari. To do this, go to your Site Settings, click on the "Custom Code" tab, and scroll down to the "Browser Support" section. Ensure that Safari is set to the correct version or select "All Safari versions."

  2. Verify your interaction setup: Double-check your interactions setup in Webflow to ensure there are no errors or conflicting settings that may cause issues in Safari. Check the following:

  • Make sure you have correctly assigned interactions to the appropriate elements on your page.
  • Verify that the interaction settings (such as trigger(s), action(s), and animation properties) are properly configured and match your desired behavior.
  • Review the interactions panel to ensure that the interactions are not disabled or restricted to certain breakpoints or devices.
  1. Inspect browser console for errors: Open Safari's developer console and check for any error messages related to your interactions. To access the console, go to Safari's menu bar, select "Develop," and click on "Show Error Console." Look for any JavaScript errors or warnings that might be preventing your interactions from working correctly. These errors can provide valuable insights into the root cause of the issue.

  2. Clear browser cache: Clearing your Safari browser cache can resolve conflicts caused by cached files or outdated resources. Cached files may interfere with the loading or execution of your interactions. To clear the cache, go to Safari's menu bar, select "Safari," click on "Clear History," and choose the appropriate time range or "all history."

  3. Test on different versions of Safari: Interactions may work differently or have limitations across various versions of Safari. If you are running your soft launch in Safari, it's essential to test your website on multiple versions of the browser. Use browser testing tools or virtual machines to simulate different Safari versions and identify any specific compatibility issues.

By following these solutions and checking the specific areas mentioned, you should be able to diagnose and fix the issue of interactions not working in Safari during your soft launch in Webflow.

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